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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Jet Pro all in one printer 9015
Microsoft Windows 10 (64-bit)

How can I save scanned documents to other formats such as tiff, and png?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:

 

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-9010-all-in-one-printer-series/239...

 

Go to Software - Utility and download "HP OfficeJet Pro 9010 Print and Scan Driver and Accessories"

 

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

Start HP Scan and you will see a shortcut called "Everyday Scan".  Select that and under Destinations, there are other format (TF, PNG etc)

 

Example screenshot:

HP Scan other formats.jpg

 

These other resources are also helpful for your printer:

HP OfficeJet 9025 | 9028 | 9020 | 9015 | 9018 : How to scan using ADF & flatbed



Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:

 

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-9010-all-in-one-printer-series/239...

 

Go to Software - Utility and download "HP OfficeJet Pro 9010 Print and Scan Driver and Accessories"

 

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

Start HP Scan and you will see a shortcut called "Everyday Scan".  Select that and under Destinations, there are other format (TF, PNG etc)

 

Example screenshot:

HP Scan other formats.jpg

 

These other resources are also helpful for your printer:

HP OfficeJet 9025 | 9028 | 9020 | 9015 | 9018 : How to scan using ADF & flatbed



Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.