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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Hp laser jet m234sdw

 

1 REPLY 1
HP Recommended

@Miker61, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Set Up Your Printer

Make sure your printer is properly set up and connected to your PC. You can connect the printer via Wi-Fi, Ethernet, or USB.

 

Install HP Smart Software

Download and install the HP Smart app on your PC. This software will allow you to easily manage your printer and initiate scans.

  • Go to the HP Smart website or find it on the Microsoft Store or the HP support page for your model.
  • Follow the instructions to download and install it.

Open HP Smart App

Once installed, open the HP Smart app on your computer.

 

Connect to Your Printer

Make sure your HP LaserJet M234sdw is selected within the app. If it’s not automatically detected, you may need to manually add it by following the on-screen instructions in the HP Smart app.

 

Start Scanning

  • On the HP Smart app's main screen, select Scan.
  • Select Document or Photo depending on what you want to scan.
  • Choose your preferred scan settings (resolution, color, etc.).
  • Hit the Scan button, and your printer will begin scanning.

Save or Edit Your Scan

Once the scan is completed, you can save the file directly to your computer or choose to send it to another application (like email or cloud storage).

 

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If this reply nailed it, 🔨 mark it as the "Accepted Solution"—it’s like a spotlight for future problem solvers.  And clicking 'yes' under 'Was this reply helpful?' is the cherry 🍒 on top of the solution sundae. Sharing is caring! 💕

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.