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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎03-23-2018 11:28 AM

HP Recommended
Product: HP Office Jet Pro 8710
Operating System: Mac OS X 10.11 El Capitan

I'm trying to scan multiple legal documents with the top feeder but it only scans a regular paper sized portion. the glass is on made to have 8.5x11 and I really don't want to phoshop ducuments this thing should be able to scan via the paper feeder.

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-23-2018 12:12 PM

HP Recommended

Hi,

From the Presets menu of HP Easy Scan press Edit Settings.

Set the scan type as Document and the source as Document Feeder and then change the size to US Legal.

 

You may save the setting as a Preset so it will become avialable directly from the Presets menu in the future.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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1 REPLY 1

‎03-23-2018 12:12 PM

HP Recommended

Hi,

From the Presets menu of HP Easy Scan press Edit Settings.

Set the scan type as Document and the source as Document Feeder and then change the size to US Legal.

 

You may save the setting as a Preset so it will become avialable directly from the Presets menu in the future.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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