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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!

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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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11-07-2017 07:43 AM
Hi,
Thanks for using the HP Forums.
How to Scan to Computer
Once you have installed the FULL feature software:
1. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant.
2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that.
3. Make sure that you “Enable” Scan to Computer. Also make sure the tab “Automatically start Scan to Computer when I log on to Windows” is checked if you want to make this feature permanent. (the following video will show you how)
Scan to Computer
Scan to Computer (New UI)
How to use "Scan to Computer" properly
Hope that helps.
I am an HP Employee. Although I am speaking for myself and not for HP.
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