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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Office Jet Pro 6978

On my old printer the scan default was set to pdf. I dont see this option on my new printer.

I know I can choose on the computer but I prefer to use the printer.

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Hi,

Thanks for using the HP Forums.

 

How to Scan to Computer

Once you have installed the FULL feature software:

1. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant.
2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that.
3. Make sure that you “Enable” Scan to Computer. Also make sure the tab “Automatically start Scan to Computer when I log on to Windows” is checked if you want to make this feature permanent. (the following video will show you how)

Scan to Computer
Scan to Computer (New UI)
How to use "Scan to Computer" properly

 

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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