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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎07-09-2020 06:32 PM

HP Recommended
Product: Lenovo
Operating System: Microsoft Windows 7 (64-bit)

HP Officejet Pro 9016 specs say that it has 1200 dpi scanning hardware.

 

However, the HP scanning software does not allow me to set scanning resolution higher than 300dpi.

 

Is there anyway to bypass this limitation and scan at higher resolution using 9016?

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-09-2020 10:29 PM

HP Recommended

Hi,

Change the Scan Source from Automatic Document Feeder (If Loaded) to Flatbed Glass within the HP Scan software, then higher resolutions up to 1200 PPI becomes available.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎07-09-2020 10:29 PM

HP Recommended

Hi,

Change the Scan Source from Automatic Document Feeder (If Loaded) to Flatbed Glass within the HP Scan software, then higher resolutions up to 1200 PPI becomes available.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎07-10-2020 07:59 AM

HP Recommended

Thanks.  That worked.  Both in Scan Tool as well as the printer "display/key" pad.

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