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HP Recommended
HP ENVY 6455e All-in-One Printer
Microsoft Windows 11

How can you resize and copy or scan legal to letter size on hp envy 6400e series printer?

I'm unable to find any information online regarding how to resize from legal to letter, would anyone know?

many thanks

1 REPLY 1
HP Recommended

@Bella_MnM 

 

Welcome to the HP English Community --

 

Legal size: 216 x 356 mm: 8.5 x 14 inches

 

According to what I can find, the printer does not accommodate Copy or Scan at size Legal.

 

"Does not support" does not mean the task is impossible, just that the only way to scan content larger than supported is to scan the longer paper in sections and then combine the pieces afterwards.  

 

True - Scanning in pieces can be a poor choice for legal documents, "section" scanning is a lot of work, and the results might be fair or might be poor.

 

 

 

==========================================

Message Content References

 

 

Printer Media Specifications

 

Scan Size Maximum (ADF, Imperial)8.5 x 11.7 in
Scan Size Maximum (ADF,metric)215.9 x 297 mm
Scan Size Maximum (flatbed, imperial)8.5 x 11.7 in
Scan Size Maximum (flatbed, metric)216 x 297 mm

 

 

NOTE >> No, I cannot explain why the maximum paper length is incorrectly marked as 594mm -- the printer does not support 23.x inch paper.

 

Media Size (facet)Letter; A4; B5
Media Sizes Custom (imperial)Simplex: 3 x 5 to 8.5 x 14 in; Duplex: 3 x 5.5 to 8.5 x 12.2 in
Media Sizes Custom (metric)Simplex: 76.2 x 127 mm to 216 x 594 mm; Duplex: 76.2 x 127 mm to 216 x 594 mm
Media TypesPlain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled
Media Weight Recommended (imperial)20 lb
Media Weight Recommended (metric)75 g/m²
Media Weights Supported, By Paper Path (Imperial)Letter: 16 to 24 lb; HP envelopes: 20 to 24 lb; HP cards: up to 53 lb; HP 4 x 6 inch photo paper: up to 80 lb
Media Weights Supported, By Paper Path (metric)A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²

 

 

Datasheet - HP ENVY 6455e All-in-One Printer 

Scan size maximum ADF 8.5 x 11.7 in ; 215.9 x 297 mm ; Flatbed 8.5 x 11.7 in ; 216 x 297 mm

 

 

 User Guide - HP ENVY 6400e All-in-One series

 

 

Technology Tips  Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY 6455e All-in-One Printer  

 

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Dragon-Fur

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