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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet 3830 All-in-One Printer

How do I add HP Smart to my desktop?

1 REPLY 1
HP Recommended

HP Smart is a windows app and is not easy to find.  Once found a shortcut can be added to the desktop

It can be easily put in the startup box or in the task bar but you want it on the desktop.

 

How to find it.

Bring up administrator command prompt and change to the WindowsApps folder to do the search

BeemerBiker_0-1698280993859.png

 

On my win11 system it is at C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_149.1.1056.0_x64__v10z8vjag6ke6

 

change to that folder and bring up the file manager as follows

BeemerBiker_1-1698281103563.png

 

after pressing return, find "hp.smart.exe" and send a shortcut to your desktop

BeemerBiker_2-1698281146007.png

 

It will have an ugly icon, sorry.

BeemerBiker_3-1698281213910.png

 

 

 


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