How do I cancel Mobile Fax?

[hattie2021]

I don't want mobile fax and I know there is a free trial before you get charged. I am currently in that free trial. How do I cancel this? I don't want it and I don't want to pay for it. 

[Dragon-Fur]

@hattie2021 

Welcome to the HP Community.

You can stop using the service.

You cannot uninstall the application.

When the trial period ends, you will be notified of the opportunity to purchase a plan.

Ignore that request and you won't be able to use the service.  That's it.

For now, you are not in a plan and you cannot "cancel" what does not exist.

Reference / Resource

 HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10

 HP Smart - HP Mobile Fax

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Please do read the questions and answers in the FAQ section:

• For example, FAQ > Section What does the Mobile Fax service cost? 
  • Please review the Terms of Service by clicking here
• Below section FAQ > More FAQs

“More FAQs” calls this document - READ

•  HP Smart - Send Faxes with the HP Smart App
  • FAQ > Section “Can I cancel or remove Mobile Fax from the HP Smart app?”
  • FAQ > Section for Fax History >> "How do I see or save old faxes?"

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