How do I eject the flash drive from an Officejet 8610 after scanning a file into it.

[blackhat06]

I tired just pulling it out when it was done copying. Then when I put the flash drive in my laptop, Windows says there are errors on it now after having it in the printer that have to be fixed?

[The_Fossette]

@blackhat06,

Have you tried with different flash drives?

I recommend you try with different flash drivers and let me know.

Cheers!

[blackhat06]

I tried with 2 different flash drives by just pulling it out after waiting for a while. One of them, I did this several times. Each time, windows then said they had errors that had to be fixed.

[The_Fossette]

@blackhat06,

I recommend you update the printer firmware following the steps in the below article.

https://support.hp.com/us-en/document/c02919168

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[blackhat06]

I tried that, but unfortunately it says there is no new firmware and that I am up to date. Not sure if its related, but I also had issues trying to scan to email. Some pages might get sent but sometimes it was blank or adobe could not open a pdf file claiming it was formatted wrong or was corrupted. With a multipage document, the entire document could be blank? Sometimes a single page went through fine, but over all was unreliable.

[The_Fossette]

 @blackhat06,

I recommend you contact support to further diagnose the issue.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!