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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎09-26-2023 06:33 AM

HP Recommended
Product: HP Deskjet 3520 e-All-in-One Printer

How do I ensure that "Scan to Computer" is enabled on my printer?

Category:
1 REPLY 1

‎09-26-2023 06:54 AM

HP Recommended

@susan947 

 

Welcome to the HP Community --

 

"Scan to Computer" requires the Full Feature Software / full driver printer software to be installed.

Next, the feature can be enabled from a couple of places, including the Printer Assistant shortcut on the Desktop.

 

Details Page - Example - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install  <<<

HP Deskjet 3520/Ink Advantage 3520 e-All-in-One Printer series Full Feature Software and Drivers 

After the software is installed, Restart the computer and log in.

 

====================================

 

The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

 

>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable

 

Example - HP Full Feature Software - Installed in Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11Programs_and_Features_Printer_Desktop_Icons_11

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP Deskjet 3520 e-All-in-One Printer series  

 

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People who own, use, and support HP devices.

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Dragon-Fur

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