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- HP Community
- Printers
- Scanning, Faxing, and Copying
- How do I find my fax number

Create an account on the HP Community to personalize your profile and ask a question
09-03-2024 04:49 PM
Welcome to the HP English Community --
The printers in this series do not have built-in Fax hardware.
Instead, the user is directed to HP Mobile Fax.
There is no fax number because HP Mobile Fax -- at this writing -- cannot be used to receive a fax.
For example,
User Guide - HP ENVY Pro 6400 All-in-One series
Page 75
and
User Guide - HP ENVY 6400e All-in-One series
Page 66
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-- HP Smart – Mobile Fax –
Android, Apple iOS, iPadOS, macOS, and Windows 10, Windows 11
Not your home site? Click the Flag to change to your region.
Please do read the questions and answers in the FAQ section:
- For example, FAQ > Section What does the Mobile Fax service cost?
- Please review the Terms of Service by clicking here
- Below section FAQ > More FAQs
“More FAQs” calls this document - READ
- HP printers - Using Mobile Fax (HP Smart app)
- Section “What are the Mobile Fax requirements?”
- Section for “What if a 'Delivery Failed' or an 'SFAPI' error displays?”
- HP Mobile Fax - Error Codes Troubleshooting
Video Example
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NOTE: Until and unless something changes, HP Mobile Fax does not (cannot) receive faxes.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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