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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

How do I prompt my laptop to start the scan option on my smart tank 7005? - it is plugged in

PS i hate not having been given a manual to use with my printer

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can download from Microsoft Store the HP Smart app and use it to setup and connect the printer to the network?

 

Once that is done, use HP Smart app to scan > select "Scan" 

Example 

greenturtle_0-1748499447589.png

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPgXU-6XKW95YOuRgWahD-0y

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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