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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I want to scan some documents to my computer. I get the message "set PC to start scanning". Last printer with same laptop just started scanning with no additional set up. Printer is set up to use with this computer.

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HP Recommended

For assistance with Canon printers you should check the Canon Website. This website is for HP users to support each other.

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