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- HP Community
- Printers
- Scanning, Faxing, and Copying
- How do I remove HP Smart from my computer?

Create an account on the HP Community to personalize your profile and ask a question
08-06-2022 03:55 AM
I was able to scan and put the items on my desktop. Since the HP Smart is now on my printer I cannot do that. I want to remove the smart and go back to what I had before?????
08-06-2022 04:06 PM
Welcome to the HP User Community.
HP Smart is an application.
Just having HP Smart installed does not prevent other software from working.
HP Smart - Windows - does allow you to scan and then choose your destination.
Desktop is simply a Folder and can be selected on the local file system.
"Don't want it"
Assuming the Full Feature Software (full driver printer software) is installed, you can certainly uninstall HP Smart.
Settings > Apps > Apps and Features
Find HP Smart in the list > Click and Uninstall
Restart the computer and log in
Optional >> Get and install a new copy of the Application from the Microsoft Store
=========================================================================
The Full Feature Software / full driver printer software includes HP Scan
Video
HP Officejet Pro 8025 | 8020 | 8035 : Download and install full software solution (updated Feb2021)
References / Resources
Example - HP Smart - Windows - Scan Photos
HP_Smart_W10_Scan_Edit_Select_7
HP Scan - Main Menu > Save as JPEG > More > Destination
9025_HP_Scan_menu_JPEG_More_Image_All_5
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet 8022 All-in-One Printer
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Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
08-06-2022 07:32 PM
I have the same issue and for everything I've read, it is now required to sign in. That said because of this, it will be the last HP printer I will buy. I've owned multiple ones, but I find this intrusive and causes extra steps. It makes it impossible for my wife to print as she is less than computer savvy.
08-07-2022 06:56 AM
Fortunately, using the HP Smart application is not mandatory - it is a choice.
If you need help using the full driver printer software, start a new question.
Scroll to bottom > Ask the Community
Leaving!
We do not judge what people decide.
All the major printer manufacturers make great products.
Good Luck.
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.