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- HP Community
- Printers
- Scanning, Faxing, and Copying
- How do I scan a document on my HP DeskJet 2632 printer?

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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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3 REPLIES 3
09-27-2018 04:21 PM
Thanks for stopping by the HP community. A very good day to you. I will be glad to assist you and let’s get right to it. Terrific description of the issue. It is amply appreciated.
- Is the first time that you are scanning a document?
- Did you check the printer's user manual?
For now, let's try these steps:
- Perform all the relevant steps from this link: https://support.hp.com/us-en/product/hp-deskjet-2600-all-in-one-printer-series/12319824/model/167792... (HP Printers - How to Scan (Windows)
- How do I perform a first-time scanner setup?
- How do I scan documents or photos into the computer?
- How do I scan documents or photos into the computer?
- How do I scan to email?
- Are other scanning apps or methods available?
- This should resolve the issue for you Other scanning option that should help you a great deal.
- Use HP scan and capture to scan by downloading it from this link: https://support.hp.com/in-en/document/c04675206 (HP Printers - Using the HP Scan and Capture App (Windows 8 and 10)
- You can scan using this app. It is an awesome app. This link shows you how to download, install and use the app with relevant FAQs.
- This should fix it for you.
- You could also use HP SmartApp to both print and scan. Follow directions from this link: https://support.hp.com/in-en/document/c04675142 (HP Printers - Using the HP Smart App (Windows 10) to download install and use the app for both printing and scanning.
Good luck and keep me posted about the developments. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂
DavidSMP
I am an HP Employee
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