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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

How do I scan a document to computer on the HP Deskjet 4255e

1 REPLY 1
HP Recommended

@bameister, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Here are the steps to scan a document to your computer using the HP Deskjet 4255e printer:

Preparing for the Scan

  1. Load the Original Document:
    • Lift the lid on the product.
    • Place the original document print side down on the right front corner of the glass.
    • Close the lid.

Scanning from the Printer Control Panel

  1. Access Scan Menu:
    • Select Scan from the printer display menu.
    • If you do not see Scan on the display, press the Back button until you do.
  2. Select Scan Destination:
    • Choose Scan to Computer.
    • Select the computer you want to scan to from the printer display. If your computer is not listed, ensure it is connected to the printer either wirelessly or through a USB cable.

Scanning from Your Computer

  1. Starting the Scan:
    • Double-click the HP Deskjet 4255e desktop icon to open the Printer Software.
    • Alternatively, you can access the Printer Software by clicking Start > All Programs > HP > HP Deskjet 4255e series > HP Deskjet 4255e series.
    • Click the Print & Scan icon.
    • Click Scan a Document or Photo.
    • Select the type of scan you want from the shortcut menu, then click Scan.
    • If Show Scan Preview is selected, you can make adjustments to the scanned image in the preview screen.
  2. Saving the Scan:
    • Select Save to keep the application open for another scan, or select Done to exit the application.
    • After the scan is saved, a Windows Explorer window will open in the directory where the scan was saved.

Reference: How to scan with an HP printer | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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