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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Dell Inspiron 15 3000 Series
Microsoft Windows 10 (32-bit)

My new computer will not scan off my HP Deskjet Ink Advantage 1515, so how do I scan using the computer's camera?  My fingers always show and the paper is not smooth.  The scan also seems blurred.  

1 REPLY 1
HP Recommended

Computer camera's are just that, camera's, not scanners.  You may take a picture.

 

Fully describe your problem so someone can help.

 
 
 
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