How do I scan a document?

[Tennymom]

My HP 2660 used to scan but I can't find the scan button on the computer any more.  Any suggestions?

[A_Gayathri]

Hi @Tennymom,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to scan a document with your HP ENVY 5660 e-All-in-One Printer using your Windows 10 computer, follow these steps:

Method 1: Using the HP Smart App

1. Download and Install HP Smart:
   • If you haven't already, download the HP Smart app from the HP printer setup (HP Smart app)
2. Open HP Smart:
   • Launch the app and ensure your printer is added. If not, click the "+" sign to add your printer.
3. Select Scan:
   • On the HP Smart home screen, click the Scan option.
   • Place your document on the scanner glass or in the automatic document feeder (ADF), if available.
4. Adjust Scan Settings:
   • Configure the scan type, resolution, and file format if needed.
5. Start Scanning:
   • Click Scan to start the process.
6. Save or Share:
   • After scanning, save the document to your computer or share it via email or cloud services.

Method 2: Using Windows Scan App

1. Open the Windows Scan App:
   • If you don’t have it installed, get it from the Microsoft Store.
2. Select Your Printer:
   • Ensure your HP ENVY 5660 is selected as the scanner.
3. Choose Scan Settings:
   • Set preferences like file type (PDF, JPEG, etc.) and resolution.
4. Scan Your Document:
   • Place the document on the scanner and click Scan.

Method 3: Using HP Printer Assistant

1. Open HP Printer Assistant:
   • Search for HP Printer Assistant in the Windows Start menu and open it.
2. Go to Scan Section:
   • Click Scan a Document or Photo.
3. Configure Settings:
   • Select the scan type and adjust settings as needed.
4. Scan and Save:
   • Click Scan, then save the document

If you still can't see the scan button:

• Check for Software Issues: Uninstall and reinstall the HP printer software from the HP Support website.
• Ensure Printer Connectivity: Verify that the printer is connected to your computer via USB or on the same WiFi network.
• Update Drivers: Run Windows Update and install the latest HP printer drivers.

Let me know if you need more assistance!
 

Refer to this document: How to scan with an HP printer 

HP printers - Scan with HP Scan and Capture (Windows)

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!