• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎05-08-2026 06:02 AM

HP Recommended

How do I scan to email on HP 5100 Smart Tank

Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-09-2026 08:41 AM

HP Recommended

Hi @Roscoe21,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I’ll help you set up Scan to Email on your HP Smart Tank 5100 All-in-One series.
 

Please follow the steps below:

  1. Make sure the printer is connected to the same Wi-Fi network as your device. 
  2. Open the HP app and sign in to your HP account. 
  3. Select your printer. 
  4. Go to Shortcuts. 
  5. Enable or sync Scan to Email shortcuts. 
  6. Choose the access period and click Save.
     

Once enabled:

  1. On the printer control panel, tap Scan. 
  2. Select Scan to Email. 
  3. Choose or enter the recipient email address. 
  4. Adjust scan settings if needed. 
  5. Tap Scan and then Finish after all pages are scanned.  

Official HP guide (it supports other model's to): HP LaserJet Pro MFP - How to set up and use the Scan to Email feature | HP® Support

 

I hope this helps.

 

Take care and have an amazing day!

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

Reply
Was this reply helpful? Yes No
1 REPLY 1

‎05-09-2026 08:41 AM

HP Recommended

Hi @Roscoe21,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I’ll help you set up Scan to Email on your HP Smart Tank 5100 All-in-One series.
 

Please follow the steps below:

  1. Make sure the printer is connected to the same Wi-Fi network as your device. 
  2. Open the HP app and sign in to your HP account. 
  3. Select your printer. 
  4. Go to Shortcuts. 
  5. Enable or sync Scan to Email shortcuts. 
  6. Choose the access period and click Save.
     

Once enabled:

  1. On the printer control panel, tap Scan. 
  2. Select Scan to Email. 
  3. Choose or enter the recipient email address. 
  4. Adjust scan settings if needed. 
  5. Tap Scan and then Finish after all pages are scanned.  

Official HP guide (it supports other model's to): HP LaserJet Pro MFP - How to set up and use the Scan to Email feature | HP® Support

 

I hope this helps.

 

Take care and have an amazing day!

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.