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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

How do I scan a document in JPEG mode 

1 REPLY 1
HP Recommended

Hi RitaandDan,

 

The easiest way is to use the HP Scan software.  This *should* already be installed on your PC under the HP folder if you look through your programs.  

 

You can just select "Save as JPEG".

save to jpg.png

 

Hope that helps!

 

Tara

*I am an HP employee.  I speak for myself and not for HP.

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