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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-17-2018 05:59 PM

HP Recommended
Product: Envy 4520
Operating System: Microsoft Windows 7 (32-bit)

I'm trying to scan documents to create PDFs.  I only am able to scan to a JPG which is not acceptable.  What is the right way to accomplish this? 

7 people had the same question
1 REPLY 1

‎03-17-2018 06:50 PM

HP Recommended

Scanning issues…

 

Please try this scan solution:

 

HP Scan Extended


For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi


Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Check all your settings and expand all tabs and all + signs to see all options that you want.

 

Make searchable PDFs scans with this free scanning software - https://www.naps2.com/   

 

NAPS2 also allows you to:

 

  1. Maximize and resize the scanning screen on your computer.
  2. Scan over 300 ppi from the Glass or ADF.
  3. Save multiple pages (over 300 ppi) to one PDF file.

Let us know.

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