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HP Recommended
HP OfficeJet Pro 9013
Microsoft Windows 10 (64-bit)

Figured out how to print/copy, but the scanning to email/in general has me stumped. Any help would be greatly appreciated. 

2 REPLIES 2
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-officejet-pro-9010-all-in-one-printer-...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

Follow this example to scan to email:

https://www.youtube.com/watch?v=uQIqTybq3XY

 

These resources will be useful for the printer model:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPguNcBJu9yI4tmwShUFPUUY


Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows you how to connect your HP Printer to a wireless network using the "Wireless Setup Wizard" Please note that you will still need to download & install the printer software in order to use it ...
HP Recommended

Hi,

I would like to add that you may also set up Scan to Email directly using SMTP for your printer, as described by below support document:

https://support.hp.com/in-en/document/c06859618

 

Shlomi



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