How do I set up HP7640 to scan to my computer?

[SLS0517]

Trying to scan documents from HP 7640 all-in-one to to Lenovo Desktop 11th Generation Intel  using Windows !! Home 21H2 Version.  When I tried to scan I got a message, "You cannot use this function because it has been disabled". Help-  need to enable  scanning to desktop.

[Dragon-Fur]

@SLS0517 

Welcome to the HP User Community.

Refer to this guide for help:

HP Printers - How to Scan

and...

Might be...

You might see this message if you are using Webscan for the first time.  Webscan does not require any additional software - it does require that you "enable" the feature before it can be used.

What else?

If the Full Feature Software is not installed, scanning from the printer display screen might not find your printer.

After the computer software is installed, open the software and enable Scan to Computer.

Steps

Install the printer software

Next

Open the Printer Assistant (shortcut)

Tab Scan

Manage Scan to Computer

Enable "Scan to Computer"

Details / How-to / Examples

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Webscan – located in the Embedded Web Server (EWS) – No additional software

This option requires a network connection and EWS

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Webscan feature  is not available on Laser printers

If the printer is on the network,

If the EWS feature is available on your printer,

First Time Use Only:  Enable Webscan

• Open your favorite browser > type / enter Printer IP address into URL / Address bar
• Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
• Click Apply to save any changes

Use Webscan

• Open your favorite browser > type / enter Printer IP address into URL / Address bar
• Tab Scan > Webscan 
• Set up Webscan the way you want it - for example, set the Source to ADF
• Click Start Scan to scan your document / image using Webscan
• After the scan is complete, Save the scan to your computer.

Example - Webscan - Setup and Use

EWS_9025_Webscan_3

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Printer Software

If you have not done so,

Install the Full Feature Software / full driver printer software

Full Feature Software / Full Driver printer software - Installation Package - Information and Download

HP ENVY 7640 e-All-in-One Printer series Full Feature Software and Drivers 

Basic Instructions - Install the Full Feature Software / Full Driver printer software

Preparation

• If using VPN, shut it off to install software.  NOTE >> If you don’t know what this is, you are not using a VPN – ignore this part.

• If the printer software is still / already installed, Uninstall the printer software  from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers

After the printer software is uninstalled, check that the printer is not still lurking in Devices and Printers. 

 If the printer is listed, Right-Click on the printer and "Remove" > Restart the computer and sign in.

• Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.  Later... Connect the cable when instructed (near the end of the installation procedure).

Installation

• Download and Save the Full Feature Software installation package or the Easy Start Software
• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
• If using Easy Start > Skip any extra software / offers you do not want (wording varies).
• After the software is installed, Restart the computer and log in

NOTES

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Preparation > Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

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Example - Printer Software - Programs and Features

Enable Scan to Computer

Programs_and_Features_Printer_Desktop_Icons_6

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP ENVY 7640 e-All-in-One Printer series 

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