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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎08-14-2021 09:44 AM

HP Recommended
Product: MFP M281fdw printer
Operating System: Microsoft Windows Vista

I would like to set up mobile fax so I can get rid of the landline. I downloaded the app but haven't gotten it to work. Does mobile fax work on this printer? If so, how do I get it to work?

Category:
1 person had the same question
3 REPLIES 3

‎08-14-2021 03:57 PM

HP Recommended

@LBryan 

 

Welcome to the HP Community.

 

Mobile Fax does not "work on the Printer" 

Mobile Fax is an application / service that does not require (and does not work with) the printer Fax.

 

Important Reminder:

Mobile Fax can be used to Send faxes from your Computer or Mobile Device.

You cannot Receive a fax using the Mobile Fax application / service.

 

 HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

 

Please do read the questions and answers in the FAQ section:

 

  • For example, FAQ > Section What does the Mobile Fax service cost? 
    • Please review the Terms of Service by clicking here
  • Below section FAQ > More FAQs

    More FAQs calls this document - READ:

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Color LaserJet Pro MFP M281fdw 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

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‎08-26-2021 07:20 AM

HP Recommended

Thank You!

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‎08-26-2021 08:16 AM

HP Recommended

@LBryan 

 

You are welcome.

Happy "Faxing".

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

Was this reply helpful? Yes No
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