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- HP Community
- Printers
- Scanning, Faxing, and Copying
- How do i send a scanned document to my PC?

Create an account on the HP Community to personalize your profile and ask a question
06-01-2022 08:43 AM
Welcome to the HP User Community.
Scan "how-to" document:
If you have not done so,
Install the Full Feature Software / full driver printer software for the printer.
Video
HP Envy 6055 | HP Envy Pro 6455 : Download & Install HP Full solution software on Win 10 Computer
The next part depends on what method you are using.
Open User Guide - Please Read the chapter, starting on Page 61
Printers of this type, that is, without a printer display panel, are generally dependent on using software for most tasks, including scan.
Examples - Scan methods, applications, software
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Webscan
If you wish to scan without extra software, look into using Webscan.
Webscan is available using the Embedded Web Server (EWS).
Webscan – located in the Embedded Web Server (EWS) – No additional software
This option requires a network connection and EWS
EWS > HP Document / How-to
Use the HP printer Embedded Web Server (EWS)
NOTE: Webscan feature is not available on Laser printers
If the printer is on the network,
If the EWS feature is available on your printer,
First Time Use Only: Enable Webscan
- Open your favorite browser > type / enter Printer IP address into URL / Address bar
- Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
- Click Apply to save any changes
Use Webscan
- Open your favorite browser > type / enter Printer IP address into URL / Address bar
- Tab Scan > Webscan
- Set up Webscan the way you want it - for example, set the Source to ADF
- Click Start Scan to scan your document / image using Webscan
- After the scan is complete, Save the scan to your computer.
EWS_9025_Webscan_3
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HP Scan
HP Scan is part of the Full Driver printer software.
HP Scan provides access to the printer features, including those used for scanning.
9025_HP_Scan_Menu_PDF_8
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HP Scan and Capture
Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
Download-Save-Install HP Scan and Capture
Description
HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera. These images can be previewed, edited, saved, and shared to other applications.
* NOTE: The correct HP print software drivers for your scanner must be installed from HP's Support Website.
Click Start (windows key) > Open the All Apps List > scroll the list
Open Category HP
Find and open the HP Scan and Capture application
Optional
Right-Click on the application and PIN to Start
Example - HP Scan and Capture - Menu Options
Scan_and_Capture_Document-Photo_Settings_1
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HP Smart - Windows
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
OR
Open the Homepage / Support Website for your printer
Category Software and Drivers > Check/ Get the App
>>> Open and Read >>> HP printer setup (HP Smart app)
NOTES:
- Disconnect from Virtual Private Network (VPN) connection before downloading.
- Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
- HP Smart requires that you sign into the application using your HP Account credentials.
- When working through a browser to access HP Smart, be sure you have Cookies enabled. If cookies are enabled and you are having trouble, clear Cache and Cookies. And / Or … Try a different browser – assign that browser as the Default. (Note: Chrome not working? Use / Assign a different default browser.)
- Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed. For example, full driver provides access to Shortcuts and Printing Preferences.
- Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
- FAQ examples:
- What are the requirements to use the HP Smart app?
- Which printers are compatible with the HP Smart app?
- Why do I need to sign in or create an account to use the HP Smart app features?
- Which languages does the HP Smart app support?
- Older versions of the HP Smart app no longer support the required login feature.
- Update the application to the latest version to access / use HP Smart
- FAQ examples:
Example - HP Smart - Main Menu
HP_Smart_W10_Main_Menu_6
HP_Smart_W10_Scan_Edit_Document_Set_5
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HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
Open
Results for "hp envy 6400e" (7)
OR
Enter the device type and model name of your HP device
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