• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
iOS

Ok I do a scan and want to send copy to an email address! How as all I see to send is a fax and no way to send copy by email! ??? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Orion65_ 

 

Welcome to the HP English Community --

 

I believe a device running a supported version of iOS, plus a supported printer, and with the printer / device on the same network, might normally support using HP Smart > Scan > Scan Documents / Photos > Mail (instead of "Save")

 

General Example - HP Smart - Mobile (iOS) - Scan -

Sample edited to select "Mail" as opposed to "Save"

DragonFur_0-1728341081199.png

 

====  ====  ====  ====  ====  ====

 

Mobile Printing – Mobile Options for Printers

 

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

 HP LaserJet Enterprise, HP PageWide Enterprise - Wireless printing from a laptop, phone, or tablet

 

 HP LaserJet, HP OfficeJet Enterprise, HP PageWide - Printers that can use mobile printing solutions

 

====  ====  ====  ====  ====  ====

====  ====  ====  ====  ====  ====

 

HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

 

 HP printer setup (HP Smart app)

Read the FAQs

For example: 

What is the HP Smart app and its requirements?

And / or

What if my cloud printer is missing, offline, or unavailable in the HP Smart app?

And / or

Why can't I connect my wireless printer or print over the network?

 

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

 

Reminders -- Initial Connection

  • Your Mobile device (tablet, phone) must be on the same network as the printer.
  • Location Services and Bluetooth should both be switched ON

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Orion65_ 

 

Welcome to the HP English Community --

 

I believe a device running a supported version of iOS, plus a supported printer, and with the printer / device on the same network, might normally support using HP Smart > Scan > Scan Documents / Photos > Mail (instead of "Save")

 

General Example - HP Smart - Mobile (iOS) - Scan -

Sample edited to select "Mail" as opposed to "Save"

DragonFur_0-1728341081199.png

 

====  ====  ====  ====  ====  ====

 

Mobile Printing – Mobile Options for Printers

 

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

 HP LaserJet Enterprise, HP PageWide Enterprise - Wireless printing from a laptop, phone, or tablet

 

 HP LaserJet, HP OfficeJet Enterprise, HP PageWide - Printers that can use mobile printing solutions

 

====  ====  ====  ====  ====  ====

====  ====  ====  ====  ====  ====

 

HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

 

 HP printer setup (HP Smart app)

Read the FAQs

For example: 

What is the HP Smart app and its requirements?

And / or

What if my cloud printer is missing, offline, or unavailable in the HP Smart app?

And / or

Why can't I connect my wireless printer or print over the network?

 

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

 

Reminders -- Initial Connection

  • Your Mobile device (tablet, phone) must be on the same network as the printer.
  • Location Services and Bluetooth should both be switched ON

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.