• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎01-13-2025 02:18 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw

How do you scan both sides of a page with the MFP 3301

2 REPLIES 2

‎01-13-2025 02:50 PM

HP Recommended

Hi TBlankenship,

 

You can try installing the HP Smart app on your device. You can visit this article on how to install and start scanning.

https://support.hp.com/us-en/document/ish_2275901-2074064-16

 

If it did not have the double-sided scanning feature which sometimes happen, you may need to get the universal scan app here on Windows

https://support.hp.com/us-en/drivers/hp-color-laserjet-pro-mfp-3301-3304-3388-printer-series/model/2...

Was this reply helpful? Yes No

‎01-13-2025 03:42 PM

HP Recommended

May depend on model. The 3301SDW does not have duplex scanning through the automatic document feeder so you would have to manually flip the pages on the flatbed scanner glass.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.