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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ENVY Inspire 7955e All-in-One Printer

How do you set up scan to email on a ENVY 7900 series?

 

1 REPLY 1
HP Recommended

@Keith_Warren 

 

Welcome to the HP Community --

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

This printer does not support Scan to Email in the way you perhaps understand the feature.

 

No Scan to Email.

Digital Sending Standard FeaturesScan to PC

 

References

 

Product Specifications for the HP ENVY Inspire 7955e All-in-One Printer (1W2Y8A)

 

User Guide - HP ENVY Inspire 7200e series - HP ENVY Inspire 7900e series

 

 

Mobile Printing – Mobile Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

ENVY Inspire 7200, 7200e series:

ENVY Inspire 7210r

ENVY Inspire 7220, 7220e

ENVY Inspire 7221, 7221e

ENVY Inspire 7224e

ENVY Inspire 7252e

ENVY Inspire 7255e

ENVY Inspire 7258e

ENVY Inspire 7900, 7900e series:

ENVY Inspire 7920, 7920e

ENVY Inspire 7921, 7921e

ENVY Inspire 7924e

ENVY Inspire 7925e

ENVY Inspire 7955e

ENVY Inspire 7958e

HP Smart app (recommended)

Print Anywhere with the HP Smart app

HP Print Service Plugin

Apple AirPrint

Wi-Fi Direct

Samsung Print Service Plugin

Mopria Print Service

 

 

What to do?

 

The HP Smart application can send / share / save your scanned content.

 

Important

At this writing, HP Smart - Windows - does not support "Share" (to email) if you have migrated your Windows Mail / Microsoft Mail app over to "New Outlook".  HP Smart does not yet understand how to work with the New Outlook App.

If you downgrade back to standard Windows / Microsoft Mail, HP Smart Windows will again work with "Share".

 

If you cannot stand the idea of backtracking to regular Windows Mail right now, there is an OK-but-not-great workaround using HP Smart Shortcuts.  Ask for an example if interested.

 

===================================================

 

What about HP Scan - part of the Windows full driver printer software?

 

HP Scan supports sending content to Email if you have installed a Mail Client on your computer.

Oddly, the client that works is the Outlook mail software.

 

===================================================

 

What about HP Smart - Mobile?

 

HP Smart - Mobile - at least for iOS and iPadOS -- can send scanned content using Share (to email).

HP Smart Mobile Scan > Email also works with an HP Smart Shortcut created for the purpose.

Android?  No idea - I retired my Android phone a while ago - it was not my friend.

 

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY Inspire 7955e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.