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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-21-2017 11:09 AM

HP Recommended
Product: HP Envy 7640

How do I scan legal document on the HP Envy 7640 in the automatic feeder tray?  It will scan but cut it off at letter size.

Thanks,

Lden5

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7 people had the same question
3 REPLIES 3

‎08-21-2017 07:51 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Under the scan software settings, can you ensure that the following is selected:

 

1. Item Type  = Document

 

2. Page Size = Legal

 

3. Source = Document Feeder if loaded.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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‎01-24-2018 12:44 PM

HP Recommended

Thanks!  I had the same issue and your solution worked.

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‎01-24-2018 07:29 PM

HP Recommended

Hi @RBartlett

 

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
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