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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Microsoft Windows 10 (32-bit)

hello

want to know you scan on a HP Envy 6250e inkjet printer

users guide covers everything but to scan

my old Epson printer had screen showing types of operation

I don't see any buttons for scanning, only for copying

or am I missing something?

many thanks

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

The printer can scan using HP Smart, this example shows how it's done:

https://www.youtube.com/watch?v=t_G1DMUncR8

 

Alternatively, this printer also supports Mopria Scan, this resource shows how to download and scan usnig Morpria Scan:

https://www.youtube.com/watch?v=l-64FF_x-vU

 

For more resources on this printer model:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPh6CvwM2cDtFruOzbfD2fEk

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
This tutorial shows how to Scan a 2-sided Document with Mopria Scan on a Printer with an Automatic Document Feeder. No account created, No sign-ins needed.
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