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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 10 (32-bit)

hello

want to know you scan on a HP Envy 6250e inkjet printer

users guide covers everything but to scan

my old Epson printer had screen showing types of operation

I don't see any buttons for scanning, only for copying

or am I missing something?

many thanks

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

The printer can scan using HP Smart, this example shows how it's done:

https://www.youtube.com/watch?v=t_G1DMUncR8

 

Alternatively, this printer also supports Mopria Scan, this resource shows how to download and scan usnig Morpria Scan:

https://www.youtube.com/watch?v=l-64FF_x-vU

 

For more resources on this printer model:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPh6CvwM2cDtFruOzbfD2fEk

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Scan a Document using HP Smart ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to scan a document using HP Smart ...
This tutorial shows how to Scan a 2-sided Document with Mopria Scan on a Printer with an Automatic Document Feeder. No account created, No sign-ins needed.
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