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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-24-2024 07:43 AM

HP Recommended
Product: HP LaserJet Pro MFP M428fdw

My printer, even though I configured it according to recommendations, cannot send the scanner to Sharepoint.

ERROR:

Protocol not supported. Check your network settings and try again.

Model:
HP LaserJet Pro MFP M428fdw

Is this function of sending scanner to sharepoint still working?

Category:
1 REPLY 1

‎10-26-2024 09:33 PM

HP Recommended

Any more details on the exact error message? Has it ever worked on this printer in the past? It could be that a network cipher protocol required for communication is not active.

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