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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP OfficeJet Pro 8028 All-in-One Printer
Microsoft Windows 11

Lenovo Ideapad Slim 3 - I just got this new laptop and I'm trying to get the HP OfficeJet Pro 8028 Scanner App back on my Desktop, but I don't know how to do it

1 REPLY 1
HP Recommended

Hi @Inelda,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Download HP Smart App:

  • Visit the Microsoft Store on your Lenovo Ideapad Slim 3.
  • Search for "HP Smart" in the store and download the app.

Install the App:

  • Once downloaded, install the HP Smart app by following the on-screen instructions.

Set Up the Printer:

  • Open the HP Smart app and follow the steps to set up your HP OfficeJet Pro 8028. Make sure your printer is turned on and connected to the same network as your laptop.

Add Shortcut to Desktop:

  • After installation, locate HP Smart app in the Start menu.
  • Right-click on the HP Smart app and select "More" > "Pin to taskbar" or "Pin to Start" for quick access.
  • If you prefer a desktop shortcut, drag the HP Smart icon from the Start menu to your desktop.

Use the Scanning Feature:

  • Open the HP Smart app, select your printer, and navigate to the scanning feature to start using your scanner.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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