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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
Offcejet Pro 9025
Microsoft Windows 10 (64-bit)

Now that my kids are homeschooling, i need to regularly scan documents to email teachers.  I am using a smartask to email my kids' teachers but currently have to manually change the scan name to the family name.  Is it possible to change the default file name that is sent in scan to email?  I have tried changing the file name in Scan/scan to email/email options but when i use the smarttask to scan, the default file name of 'scan' continues to be used.  Please help! 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Apologies for jumping in.

 

HP Smart Tasks does not allow such functionality, the filename is preconfigured and cannot be changed.

 

Your printer model also supports Digital Filing @teresab108, you may set up scanning to Email using Digital filing instead, this feature allows selecting a preconfigured default file name for the scan jobs:

https://support.hp.com/in-en/document/c03862727

 

To change the filename, from the EWS page of the printer, go to Scan > Scan to Email > Email Options and change the Default File Name as you need.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

9 REPLIES 9
HP Recommended

@teresab108 Welcome to HP Community!

 

I understand that you would like to know how to change the scan default file name.

 

Do now worry. I will try to fix the issue.

 

Use the Destination section in HP Scan to find or change where your scan files are saved.

 

NOTE:  

If you are scanning from the printer control panel, use HP Scan to find the default folder your scans are saved to.

 

1. In HP Scan, select a Save as shortcut, and then click More.

2.  lick the Destination tab.

The folder your scans save to displays under Save To Folder.

3.   To change the default folder, click Browse.

4.   Navigate to the folder you want to save your scans to, and then click OK.

5.   To save the new folder as the default location for the shortcut, click the Save icon  next to the shortcut.

6.   Repeat these steps for any other Save as shortcuts.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

HP Recommended

Thank you for your response.  Perhaps II didn't make it clear that I'm trying to change the default file name for the Scan to Email function.  I have a smart task: 'Scan to Email" so that i don't have to save the file on my desktop first.  The default name in the scan to email function of the printer is 'scan.pdf'. I want that to be something different.

HP Recommended

@teresab108 

 

I understand your concerns.

 

Please refer to the following link and follow step 4, 4th point. Turn off automatically name the file   

 

https://support.hp.com/in-en/document/c06211157

 

Have a nice day!!

 

 

HP Recommended

I don't want editable text on scan.  Also, this option would have the document content dictate the naming structure - this is NOT desirable.  Instead of all scanned files being called 'scan.pdf', i want all of the scanned files to be called 'jdoe_mmddyy.pdf'.  Is that possible?

HP Recommended

@teresab108

 

Please perform the below steps and check.

 

Edit or delete a Smart Task in the HP Smart app.

· Android: From the Smart Tasks screen, tap the Settings icon , tap Edit, select a task, make any changes, and then tap Save. To delete a task, tap Delete.

· iOS: From the My Smart Tasks screen, tap Edit, select a task, make any changes, and then tap Done. To delete a task, tap Delete.

· Windows 10 and Mac: From the Smart Tasks screen, select a Smart Task, and then click Edit or Delete.

HP Recommended

OK - thanks for trying.  There is nothing relevant to edit in the smart task which allows me to specify the file name to use instead of the word 'scan'

HP Recommended

@teresab108

 

I understand your concern.

 

Please contact our phone support and check for the support option. They will help you.

 

Here is how you can get in touch with phone support.
 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.
 

Have  a nice day!!

HP Recommended

Hi,

Apologies for jumping in.

 

HP Smart Tasks does not allow such functionality, the filename is preconfigured and cannot be changed.

 

Your printer model also supports Digital Filing @teresab108, you may set up scanning to Email using Digital filing instead, this feature allows selecting a preconfigured default file name for the scan jobs:

https://support.hp.com/in-en/document/c03862727

 

To change the filename, from the EWS page of the printer, go to Scan > Scan to Email > Email Options and change the Default File Name as you need.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thank you so much!  I wrongly assumed that the settings in the 'Scan to email' configured in the EWS would carry over to the smart task... it does not.  Thank you for hearing me and giving me useful guidance! I can now save several minutes (and frustration) every day!!!

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