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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
DeskJet 4675
Microsoft Windows 10 (64-bit)

I want to change default SCAN setting and safe it.

For example: default resolution=200, I want to change it to resolution=300 and to safe it as default setting configuration in order not to change it before every scanning.

Thanks Gena_Z

3 REPLIES 3
HP Recommended

Scanning issues…

Please try this scan solution:
 
HP Scan Extended

For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Make searchable PDFs w/OCR scans with this free scanning software - https://www.naps2.com/

Let us know.

HP Recommended

Thanks for fast answer.

I ran installation and see it application list, but while I run it I get the error:

"The Hp Imaging Device was not found".

Gena_Z

HP Recommended

Ah, you have other problems then.

 

Try removing the software and printer from your system.  Then go the HP web page and download and install the full featured software and drivers for your system all over again.

 

 

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