How to change email address when scanning

[Jit75]

How to you change the email address when scanning? At the moment it scans to my laptop but I do not have an email on this and it comes up with an error message stipulating operation failed. I just want to manually input an email address for the scanned item to go....help

[Raj1788]

@Jit75

Thank you for joining HP Forums. 

This is a great place to get support, find answers to your technical queries.

I understand that you are trying to change the email ID in a scan to email, don't worry I'll be glad to assist you.

To provide you with an accurate solution, I'll need a few more details:

Have you tried changing the email?

Do you see any error message?

However, let's follow the below steps.

Change the HP ePrint email address on your HP Connected account to one that is easier to remember.

   NOTE:

If you turned off Web Services, restored the printer to factory settings, or performed a printer reset, you must turn on Web Services again to receive a new printer claim code and a new printer email address.

1. Go to HP Connected, and then sign in to your account.

2. Find the printer you want to modify, and then click Change Settings.

3. Under ePrint Settings, click the tab with your printer's current email address.

   

4. Type a new HP ePrint email address in the text box, and then click Submit.

   • If the address you typed is available, the address updates immediately.

   • If the address you typed is not available, try a different address, and then click Submit.

   

5. Inform any allowed senders of the new HP ePrint email address.

For more reference use this link: https://hp.care/2uaGLuX

Keep me posted, how it goes! 

If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[Jit75]

It's not the printer email I want to change its the email address documents are sent to once I have scanned it in. Can anyone help me with that?

[Raj1788]

@Jit75

Thanks for the reply,

To scan a document or photo to email from HP printer software (Windows)

1. Load the original print side down on the right front corner of the scanner glass.
2. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 15.
3. In the printer software, under Print & Scan, click Scan, and then click Scan a Document or Photo.
4. Under Scan Shortcuts, select Email as PDF or Email as JPEG and then click Scan.
5. Enter the email address

Check the chapter 4 and page 30 for scan to email using this link: https://hp.care/2rDWpwl

Let me know if this helps!

Good day:)