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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Officejet Pro 6970
macOS 10.14 Mojave

My easy scan is using legal paper length and I wish to make it regular paper length

1 REPLY 1
HP Recommended

Hi @MGlen

Welcome to the HP Support Community. I'd be happy to assist you.

 

Let us try these steps to resolve this issue:

  1. Open the HP Easy scan app
  2. Open the Presets drop-down menu, and then select a scan job.
  3. Change scan settings, such as orientation, color mode, resolution, and page size.
  4. Set Crop to to US letter
  5. Selecting the Scan both sides of page check box
  6. Try scanning.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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