How to change the "from" email address in my HP officejet pro 8720 printer

[Jo47]

I need to change the email address on my "scan to email" to a different email address, the current one is no longer being used and I do not know the steps involved in making the change. Please help. Thanks

[ShlomiL]

Hi,

Swipe your finger from the top to the bottom of the screen to access its dashboard, then tap the WiFi or Ethernet icon and locate the printer IP address.

From your computer browse to the IP address and select the Scan tab, then select Outgoing Email Profile within the Scan to Email section.

Follow the steps on screen to edit your account with the new account details instead the current one, you will need to provide the SMTP Server and user details for your required email account.

Shlomi

[greenturtle]

Hi @Jo47,

Thanks for using the HP Forums.  Apologies for jumping in here,

You can check out this resource on how to setup, (can also add or remove email addresses):

Scan to Email setup and use

If you are setting up a Gmail account, there are some settings to take care of, this resource will show you how:

Scan to Gmail

(This is the method @ShlomiL mentioned - using EWS to configure email addresses)

Hope that helps!