How to check Scan History HP 9020

[thebrae]

I have a 9020 all in one and scan to a network folder. The scan was many many pages, and it was saving for several hours. Basically it froze. It never went to the folder i designated and I had to end the task. The cancel then froze for a long time too. is there a way to find a scan history so I do not need to scan 200 pages again? Thank you

[Dragon-Fur]

@thebrae 

Generally,

There is no "scan recovery" for a document that did not save to a network device location.

IF there is anything to recover, you might (emphasis on might) find something in the Windows Temp folder or perhaps - if the file was destined for your account - in your account AppData hierarchy.

I would guess the 200 pages were more than the printer could process (512 MB memory), the printer objects to the "more than maximum" number of pages stacked in the ADF (35 sheets), or perhaps the network connection to the remote device / disk / network location failed.

If you cannot scan all the pages at one time, scan and combine them into a single document after the scan is complete.  There are paid and free software that can do this.

One of the many packages available:

NAPS2 – “Not Another PDF Scanner” (Free – Donations gladly accepted by the NAPS2 organization)

• Download-Save-Install >  NAPS2 
• Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
• Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.

Notes

• Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
• Read the Support pages for information
• Read the Getting Started guide
• Combining files?  Read the Command Line Usage guide > Select Combining and Converting Files
• Can't find a particular bit of help?  Search on the 'net.  For example "NAPS2 batch"

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

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