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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎10-11-2019 12:14 PM

HP Recommended
Product: Officejet Pro 8600 N911a
Operating System: Other

The Officejet Pro 8600 N911a e-scan-fax-print-copy-web's application Easy Scan was working fine on macOS 10.14 Mojave but when Apple recently upgraded to macOS 10.15 Catalina it no longer works.  Does HP offer a remedy?

2 people had the same question
1 REPLY 1

‎10-11-2019 01:48 PM

HP Recommended

Hi,

As of now, HP Easy Scan is not compatible with Catalina.

 

I suggest using HP Smart or Apple Image Capture instead:

https://support.hp.com/in-en/document/c04788799

 

Shlomi



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