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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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I have been trying for hours to enable webcam with windows 11.  I get to admin and then settings, there is no option to enable webscan, now what?  Just purchased HP DeskJet 3772.

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Hi @MontanaRose

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

The HP DeskJet 3772 is a compact all-in-one inkjet printer that offers wireless printing and scanning capabilities. To enable web scanning on the HP DeskJet 3772, you typically need to use the HP Smart app or the printer's embedded web server. 

 

Here's a step-by-step guide on how to enable web scanning.

 

Method 1: Using the HP Smart App

 

Install HP Smart: If you haven't already, download and install the HP Smart app on your computer or mobile device. You can find the app on the HP website or in your device's app store.

 

Set Up Your Printer:

  • Open the HP Smart app.
  • Click on the "+" sign to add your printer.
  • Follow the on-screen instructions to connect your HP DeskJet 3772 to your Wi-Fi network.

 

Access Scanning:

  • Once your printer is set up in the app, tap on the printer icon.
  • Look for the "Scan" option in the app's menu. Click on it to access scanning features.

 

Configure Scanning:

  • Follow the prompts to configure your scanning preferences, such as scan resolution, file format, and destination.

Scan:

  • Load the document or image you want to scan onto the scanner bed.
  • Press the "Scan" button within the app to start the scanning process.

 

Method 2: Using the Embedded Web Server

 

Connect to Your Printer's Web Server:

  • Ensure that your HP DeskJet 3772 is connected to the same Wi-Fi network as your computer or mobile device.

Find the Printer's IP Address:

  • Print a network configuration or status page from your printer. The IP address of your printer should be listed on this page.

Access the Web Server:

  • Open a web browser on your computer or mobile device.
  • Enter the IP address of your printer in the address bar and press Enter.

Log In:

  • You may be prompted to enter a username and password to log in to the printer's web server. If you haven't set a password, you might need to use the default credentials (check your printer's manual).

Navigate to Scanning Options:

  • Once logged in, look for the scanning or scanning settings section within the web server interface.

Configure Scanning:

  • Configure your scanning preferences, such as scan resolution, file format, and destination.

Scan:

  • Load the document or image you want to scan onto the scanner bed.
  • Start the scanning process through the web server interface.

Please note that the specific steps and options may vary depending on the printer's firmware and the version of the HP Smart app you're using.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
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