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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-29-2019 09:16 AM

HP Recommended
Product: HP OfficeJet Pro 6978

I have lost my power cord. Which power cord do I need to purchase to replace? HP OfficeJet Pro 6978 power cord?

 

 

 

1 person had the same question
2 REPLIES 2

‎01-29-2019 10:17 AM

HP Recommended

@Jemond 

 

Use PartSurfer to determine the part number.  If listed, the part can either be purchased from HP (if available) OR use the part number to find the part in your region from your favorite online or retail store.

 

If you do not know your printer Product Number, use the name of the printer (HP OfficeJet Pro 6978) and check any product(s) that appear in the results page or use the product's serial number.

 

 Open PartSurfer

  • Select your Country
  • Need Help?  Tab Self help > find and open the User Guide and FAQ

Use Part Surfer:

  • Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

Parts marked as available for purchase might be available from:  HP Parts Store

OR

Use your search engine to find the part number at your favorite online store.

 

 

Example:

PartSurfer > USA > T0F37A

 

N/A means the part is not carried / offered for purchase by HP.

 

 

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We are a world community of HP enthusiasts dedicated to supporting HP technology.

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Dragon-Fur

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‎01-29-2019 01:38 PM

HP Recommended

Hi,

Just adding, your printer have an internal power supply, meaning you may use any standard power cord, available for any nearby electric store (see the picture below as an example, the wall plug may vary for different countries but the other plug is a standard one worldwide)

 

6240002_sd



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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