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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-24-2023 09:07 PM

HP Recommended
Operating System: Microsoft Windows 10 IOT

I'm simply trying to scan and file many pictures to a designated file on my hard drive. Currently, it scans to "My Scans" but creates another folder for each picture scanned and multiple folders hold the same pictures minus the last picture scanned before. Directions don't match up with the options on the software, I don't think. It's a complicated mess.

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