-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- How to save scans as document?

Create an account on the HP Community to personalize your profile and ask a question
07-27-2021 06:24 AM
How can I save scans as either documents or jpg's instead of PDFs? is there an option?
Solved! Go to Solution.
Accepted Solutions
07-27-2021 07:49 AM
Welcome to the HP Community.
Answer
Printer software and HP Smart application supports Scan as Image files (for example, .jpg) and PDF files.
The full driver printer software does not appear to include OCR (editable file) format.
Scanning to Word requires additional software that supports this feature.
Scan File Format | RAW, JPG, PDF |
Details / Additional Information
Included in this message:
- Full Driver printer software
- HP Smart Windows
- Other Scan Options - some of which require Windows 8 / 10
- Links to a few OCR references
HP Smart and the Full Driver software include options to scan to PDF and to Image / Photo files.
Full Driver printer software
Preparation
If you have not done so,
In addition to the HP Smart application,
Install the Full Feature Software / full driver printer software for the printer.
HP Smart and other print software / applications benefit from having the full driver installed.
Printer Software Check
Notes
If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.
The installation of the printer software adds two shortcut icons to the Desktop.
The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools
HP Scan is named for itself and provides a direct call to the HP Scan software.
Programs_and_Features_Printer_Desktop_Icons_3
Printer software not installed?
Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software
For printers that support the option,
Use the Easy Start wrapper to install and configure the printer software.
- Home Page - HP Easy Start
- Open Category Software and Drivers
- Topic: Software-Utility
- Download-and-Save the current version of the Easy Start wrapper to install your print software
- If using USB: Disconnect the USB cable between the printer and computer before installing the software.
- Right-Click on the downloaded package and "Run as Administrator" to start the installation
- When asked, Select to install the “Full Driver” / “Full Feature Software”
- If using USB: Connect the cable when instructed to do so (near the end of the installation process).
- After the software is installed, Restart the computer and log in.
Notes >> Easy Start... The Journey
- Full Administrator Rights are required to complete the HP Software installation.
- About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
- You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
- If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription. Instant Ink subscription is NOT mandatory.
- Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.
========================================================================
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR Open and Read >>> HP Printers - Using the HP Smart App (Windows 10)
NOTES:
Disconnect from Virtual Private Network (VPN) connection before downloading.
- HP Smart requires that you sign into the application using your HP Account credentials.
- Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
- FAQ examples:
- What are the requirements to use the HP Smart app?
- Which printers are compatible with the HP Smart app?
- Why do I need to sign in or create an account to use the HP Smart app features?
- Older versions of the HP Smart app no longer support the login feature.
- Update the application to the latest version to access / use HP Smart
- FAQ examples:
=====================================================================================
What else?
There are additional Scan options available in Windows 10 - some of these do require that the Full Feature Software / full driver is (already) installed.
Webscan – located in the Embedded Web Server (EWS) – No additional software
NOTE: Webscan feature is not available on Laser printers
If the printer is on the network,
If the EWS feature is available on your printer,
First Time Use Only: Enable Webscan
- Open your favorite browser > type / enter Printer IP address into URL / Address bar
- Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
- Click Apply to save any changes
Use Webscan
- Open your favorite browser > type / enter Printer IP address into URL / Address bar
- Tab Scan > Webscan
- Set up Webscan the way you want it - for example, set the Source to ADF
- Click Start Scan to scan your document / image using Webscan
- After the scan is complete, Save the scan to your computer.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
HP Scan and Capture
Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
Download-Save-Install HP Scan and Capture
Description
HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera. These images can be previewed, edited, saved, and shared to other applications.
* NOTE: The correct HP drivers for your scanner must be installed from HP's Support Website.
Click Start (windows key) > Open the All Apps List > scroll the list
Open Category HP
Find and open the HP Scan and Capture application
Optional
Right-Click on the application and PIN to Start
What else?
Application controls / options
Settings > Apps > Apps and Features
Scroll / Search for HP Scan and Capture
Left-click on the App for options associated with this app.
If available, Click Advanced for additional controls.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Windows Scan – Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
- “Get” the application from the Store > Windows Scan
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
NAPS2 – “Not Another PDF Scanner” (Free – Donations gladly accepted by the NAPS2 organization)
- Download-Save-Install > NAPS2
- Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
- Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.
Notes
- Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
- Read the Support pages for information
- Read the Getting Started guide
- Combining files? Read the Command Line Usage guide > Select Combining and Converting Files
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Paint (mspaint)
Older software – not brilliant – does work for scanning images.
- Open Paint
- Optional >> Expand the “white background” area to a size to accommodate your data. If unknown, try 1300x1300
- File > Select “From Scanner or Camera”
- Select your printer > Follow the prompts to scan and then save your item
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
What else?
If the Full driver is installed,
If your native HP Scan does not provide all the settings you like,
Consider / Try adding...
HP Scan Extended
- Download-Save-Install
ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
- HPSE is a subset an older Full Feature Software suite.
- HPSE features are very similar to the HP Scan Software released after 2015.
- Although HPSE appears to be a separate software, HPSE is dependent on the infrastructure provided by the Full Feature Software (full driver). The Full Feature Software for your printer should be installed before installing and using HPSE.
- OPTIONAL: Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
- Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
- Right-Click HPScan.exe > Select Pin to Taskbar
- Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
- Right-Click HPScan.exe > Select Pin to Start
- OPTIONAL: Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
- HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary). Might include OCR (Save as Editable Text).
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
OCR Scan Software - Examples
7 Best Free OCR Software Apps to Convert Images into Text - 2019
Best OCR software of 2020: scan and archive your documents to PDF
10 Best OCR Software of 2021 (Free and Paid Tools)
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 5030 All-in-One Printer
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
07-27-2021 07:49 AM
Welcome to the HP Community.
Answer
Printer software and HP Smart application supports Scan as Image files (for example, .jpg) and PDF files.
The full driver printer software does not appear to include OCR (editable file) format.
Scanning to Word requires additional software that supports this feature.
Scan File Format | RAW, JPG, PDF |
Details / Additional Information
Included in this message:
- Full Driver printer software
- HP Smart Windows
- Other Scan Options - some of which require Windows 8 / 10
- Links to a few OCR references
HP Smart and the Full Driver software include options to scan to PDF and to Image / Photo files.
Full Driver printer software
Preparation
If you have not done so,
In addition to the HP Smart application,
Install the Full Feature Software / full driver printer software for the printer.
HP Smart and other print software / applications benefit from having the full driver installed.
Printer Software Check
Notes
If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.
The installation of the printer software adds two shortcut icons to the Desktop.
The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools
HP Scan is named for itself and provides a direct call to the HP Scan software.
Programs_and_Features_Printer_Desktop_Icons_3
Printer software not installed?
Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software
For printers that support the option,
Use the Easy Start wrapper to install and configure the printer software.
- Home Page - HP Easy Start
- Open Category Software and Drivers
- Topic: Software-Utility
- Download-and-Save the current version of the Easy Start wrapper to install your print software
- If using USB: Disconnect the USB cable between the printer and computer before installing the software.
- Right-Click on the downloaded package and "Run as Administrator" to start the installation
- When asked, Select to install the “Full Driver” / “Full Feature Software”
- If using USB: Connect the cable when instructed to do so (near the end of the installation process).
- After the software is installed, Restart the computer and log in.
Notes >> Easy Start... The Journey
- Full Administrator Rights are required to complete the HP Software installation.
- About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
- You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
- If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription. Instant Ink subscription is NOT mandatory.
- Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.
========================================================================
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR Open and Read >>> HP Printers - Using the HP Smart App (Windows 10)
NOTES:
Disconnect from Virtual Private Network (VPN) connection before downloading.
- HP Smart requires that you sign into the application using your HP Account credentials.
- Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
- FAQ examples:
- What are the requirements to use the HP Smart app?
- Which printers are compatible with the HP Smart app?
- Why do I need to sign in or create an account to use the HP Smart app features?
- Older versions of the HP Smart app no longer support the login feature.
- Update the application to the latest version to access / use HP Smart
- FAQ examples:
=====================================================================================
What else?
There are additional Scan options available in Windows 10 - some of these do require that the Full Feature Software / full driver is (already) installed.
Webscan – located in the Embedded Web Server (EWS) – No additional software
NOTE: Webscan feature is not available on Laser printers
If the printer is on the network,
If the EWS feature is available on your printer,
First Time Use Only: Enable Webscan
- Open your favorite browser > type / enter Printer IP address into URL / Address bar
- Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
- Click Apply to save any changes
Use Webscan
- Open your favorite browser > type / enter Printer IP address into URL / Address bar
- Tab Scan > Webscan
- Set up Webscan the way you want it - for example, set the Source to ADF
- Click Start Scan to scan your document / image using Webscan
- After the scan is complete, Save the scan to your computer.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
HP Scan and Capture
Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
Download-Save-Install HP Scan and Capture
Description
HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera. These images can be previewed, edited, saved, and shared to other applications.
* NOTE: The correct HP drivers for your scanner must be installed from HP's Support Website.
Click Start (windows key) > Open the All Apps List > scroll the list
Open Category HP
Find and open the HP Scan and Capture application
Optional
Right-Click on the application and PIN to Start
What else?
Application controls / options
Settings > Apps > Apps and Features
Scroll / Search for HP Scan and Capture
Left-click on the App for options associated with this app.
If available, Click Advanced for additional controls.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Windows Scan – Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
- “Get” the application from the Store > Windows Scan
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
NAPS2 – “Not Another PDF Scanner” (Free – Donations gladly accepted by the NAPS2 organization)
- Download-Save-Install > NAPS2
- Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
- Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.
Notes
- Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
- Read the Support pages for information
- Read the Getting Started guide
- Combining files? Read the Command Line Usage guide > Select Combining and Converting Files
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Paint (mspaint)
Older software – not brilliant – does work for scanning images.
- Open Paint
- Optional >> Expand the “white background” area to a size to accommodate your data. If unknown, try 1300x1300
- File > Select “From Scanner or Camera”
- Select your printer > Follow the prompts to scan and then save your item
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
What else?
If the Full driver is installed,
If your native HP Scan does not provide all the settings you like,
Consider / Try adding...
HP Scan Extended
- Download-Save-Install
ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
- HPSE is a subset an older Full Feature Software suite.
- HPSE features are very similar to the HP Scan Software released after 2015.
- Although HPSE appears to be a separate software, HPSE is dependent on the infrastructure provided by the Full Feature Software (full driver). The Full Feature Software for your printer should be installed before installing and using HPSE.
- OPTIONAL: Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
- Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
- Right-Click HPScan.exe > Select Pin to Taskbar
- Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
- Right-Click HPScan.exe > Select Pin to Start
- OPTIONAL: Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
- HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary). Might include OCR (Save as Editable Text).
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
OCR Scan Software - Examples
7 Best Free OCR Software Apps to Convert Images into Text - 2019
Best OCR software of 2020: scan and archive your documents to PDF
10 Best OCR Software of 2021 (Free and Paid Tools)
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 5030 All-in-One Printer
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
08-02-2021 07:19 AM
You are welcome.
Nothing is going to scan as a document (Word, for example) unless you have software that supports it.
That said, scanning as an image (.jpg format) is one of the basic features of the printer software.
To use most scan options, you need to have (already) installed the Full Driver printer software.
HP Scan is part of the Full Driver printer software and supports the features available in your printer.
Example - HP Scan - Main Menu
Reminder: Some features are printer model dependent
9025_HP_Scan_menu_JPEG_More_Image_All_2
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"