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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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Microsoft Windows 10 (64-bit)

HP Ink Tank 319 Printer.  How to scan an ID card.

1 REPLY 1
HP Recommended

@Georgian2049 

 

Single side scan only on this model.

 

 Product Specifications for the HP Ink Tank 319 Printer (Z6Z13A)

 

How-to Scan document

How to Scan (Windows)

 

Scan at "actual" size > save to computer - Print, Share, or Email.

 

What if your scan id "2-sided"?

It is likely possible to get "something", though it is not going to be "just place and scan".

You'll have to scan one side, flip and scan again with "add pages".

You still won't end up with a two-sided copy of the card - you could, if you scan as a PDF, get both sides into a single document.

 

There are some additional "hacks", none of which are likely what you want.

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

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Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Ink Tank 310 series 

 

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