• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎06-23-2021 12:55 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

How to scan both side of a doc with Officejet pro 8024e ?

Is it possible ? I did not found

 

Could someone tell me ?

 

Thanks

Patrick

Category:
1 REPLY 1

‎06-24-2021 12:24 PM

HP Recommended

@Pat_31 

 

Printer does not support automatic 2-sided scan.

 

 Product Specifications for the HP OfficeJet Pro 8024 All-in-One Printer (1KR66B)

and

 

Scan TypeFlatbed, 1-sided ADF

 

You can scan 2-sided but you have to do so manually, that is, scan, flip, add Page(s).

 

How-to documents:

 

 

General Example - HP Smart - Mobile (iOS) - Scan document / Add Page

HP_Smart_Mobile_Scan_PDF_2cHP_Smart_Mobile_Scan_PDF_2c

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8024e All-in-One Printer 

 

Open HP+ Printer Homepage > Concierge Help > Click the Contact Us link in the Orange box

 

NOTE:  Main series homepage website (non + model) includes any missing "Category" sections not found in the HP+ printer site

 

Dragon-Fur

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.