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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet 3835

Hello,

 

I just bought the HP OfficeJet 3835, I thought it prints and copy's on both sides automatically but this does not seem to be the case. 

 

Can someone tell me how to copy both sides of the paper using the feeder tray, even if it is manually please?

3 REPLIES 3
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

This resource shows you how to scan for your printer:

 

HP Officejet Pro 6960 / 6961 /6968 / 6966 : Scan a 6 pages 2 sided document using the ADF

 

(different printer but the OfficejetPro 6960 series also does not scan both sides automatically and have to manually flip the documents to scan the 2nd side)

 

For copy, you'll need to rotate the printed output pages and put it back into the tray in addition to putting back the original document to the Automatic Document feeder to copy the 2nd side.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"
HP Recommended

Hi Greenturtle,

 

Thank you for your reply.

 

So for example if was to copy 3 pages. What order do it put it back into the paper tray and rotate which way?

 

Also on the feeder tray what order do i put the three pages in and the second page facing up I'm guessing?

HP Recommended

HI @Armz

 

So for example if was to copy 3 pages. What order do it put it back into the paper tray and rotate which way?

>Rotate the printed (side1)  180 degrees and put it back into the input tray with the printed side facing upwards.

 

Also on the feeder tray what order do i put the three pages in and the second page facing up I'm guessing?

>Take out the Original, rotate 180 degrees and put it back into the Automatic Document Feeder.

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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