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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Microsoft Windows 11

How to scan from HP 9015e printer direct to USB port using HP Smart

1 REPLY 1
HP Recommended

@SteveZZTOP 

 

HP Smart does not have access to save scan content to the USB port on the printer.

 

HP Smart might save content then be directed to save the scanned data to a USB drive plugged into your computer.

 

If does not work, scan and save the content to your device / computer.

Copy the file(s) to a USB drive plugged into the port on your device / computer.

 

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HP OfficeJet Pro 9015e All-in-One Printer  

 

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