How to scan from the document feeder on hp OfficeJet 2620

[CeErica_Allen]

I'm having trouble figuring out where in the settings I can switch the scanner to use the document scanner.

[Kumar0307]

@CeErica_Allen

Welcome to the HP Support Community!

Installing HP Easy scan app may resolve this issue. Let us try these steps: 

Step 1: Install the HP Easy Scan app

1. Make sure your printer is on and connected to your Mac with a USB cable or wireless network.

2. Open Finder , select Applications, and then look for HP Easy Scan.

   • If HP Easy Scan displays in the list, open it. On the upper bar, click HP Easy Scan, and then click Check for Updates. Download any available updates, and then reopen the app.

   • If HP Easy Scan does not display, download and install the HP Easy Scan app from the App Store, and then open the app.

3. In HP Easy Scan, click the Scanner drop-down menu, and then select your printer.

   If your printer does not display, click Browse Scanners, and then select your printer from the list. 

   

Step 2: Set scan preferences

1. Open HP Easy Scan, and then make sure your printer is selected from the Scanner drop-down menu.

2. Open the Presets drop-down menu, and then select a scan job.

   • Select Type to Document, Source as Document Feeder.

   • Go to the gear icon beside presets option and click on save as > give a name to the preset you created.

3. 

4. Click Done to save the presets for this scan job.

5. Try to Scan from the feeder.

Let me know how this goes.

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