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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-26-2020 09:21 PM

HP Recommended
Product: HP Officejet Pro 7740
Operating System: Microsoft Windows 10 (32-bit)

Hi, each time we scan, each page is a separate png, how do we get it to scan whole document as one pdf or png?

1 REPLY 1

‎03-26-2020 09:50 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

The printer can only scan multiple pages for a PDF file.  For PNG and JPEG, it's a single file each.

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
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